I can’t get my physical card to link to my account and so far all I can see is that they have fiddled me out of £10 to buy a new card which I can’t use and take the remaining money as it is not in my account. I’ve tried to link my card but it doesn’t work. So it is useless. I am stuck abroad with no option but to use my expensive credit card. I have tried to contact the support teams but 45 mins ago they said a live agent would be with me in 20 mins and that is all I have heard. Is there any way to actually get them to help?
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Have you changed your phone number recently and created a new account?