How do beneficiaries gain access to a deceased member's Revolut account?

So why do you need to keep changing them? What’s the threat?

From the UK news today - 250,000 Google accounts hacked each week.

So? How does changing a password help if you use the same password on ill protected sites?

Password manager, unique long password per site. No need to change.

There are several reasons why I change passwords, one of which is that it is easier to make a password change to some services that I need quick access to if I don’t have immediate access to keychains, and password managers can be cumbersome on a mobile device.

I any case, what if I blow myself up, along with all my devices?

There has to be a standard procedure to allow beneficiaries access to assets if they do not have the passwords.

It’s a simple question.

If Revolut insist that a password and username is absolutely required, then I will do something about it.

The usual is to supply the grant of probate docs.

Can’t see why revolut would be any different.

1 Like

And when someone works out how to hack your password manager you have all your eggs in one basket. Different password for each site, regularly changed and managed with manual records for me.

I have no intention of typing in 64 character random passwords by hand!

Thank you for your help, but I want to know what their procedure is in order to make it as easy as possible for my family to access my account on my death, no stress. So far the only way to contact Revolut is via in-app chat, which currently has a waiting time of two hours.

They could write to the company address, but that is so 19th century.

It is. But have you ever executed a will? I’m surprised we don’t have to write with a quill and put wax seals on things :wink:

Yes, I know. Have had to deal with that a couple of times over the last few years.

Do any Revolut guys reply to any posts in the community?

Been through similar for my wife’s affairs with remote financial institutions. You will not be able to avoid the post. Executor(s) will need to provide an original will (or legally certified copy) valid under English law, a death certificate and proof of their identity. Otherwise you will need to pay for legal assistance.

How do you log into the :r: app with 64 characters?

OK. But at least Coinbase are reassuring: https://support.coinbase.com/customer/en/portal/articles/2321225-how-do-i-gain-access-to-a-deceased-family-member-s-coinbase-account-

I’d love to be able to!

Where available I use 64 char random passwords.

10/10 for publishing it online. Can I just emphasise to everyone, you will die one day so make it easier on your kids and - WRITE A WILL

1 Like

Hi there,

Beneficiaries should contact compliance@revolut.com. There’s certain documentation we require to verify the status of beneficiary and deceased person (death certificate, etc).

6 Likes

Thank you for this info.

1 Like

I came here to find out about this.
Thankyou for the replies.
We have lots of accounts and sometimes we forget about spouses accounts.
So we could have money in revolut, n26, degiro, monese etc and because they are all online there is no paper trail.
So if one or both of us dies some accounts might be missed.
There really should be some easily updated way to record these on the event of death.

Not so fast.
To answer this question, we first have to figure out which country Revolut accounts are being held in for the purpose of inheritance law. This doesn’t look trivial. For instance, it seems customers from EEA countries have their accounts in Lithuania.

This means that a user from Germany who has died is stuck with a Germany→Lithuania cross-border inheritance case, not a Germany→UK one. On the one hand, this makes things easier because border-crossing probate in the UK can be expensive (an empty non-residential bank account in the UK can easily cost £3000 in fees, and that figure is pre-brexit. Post-Brexit may be worse). On the other hand, I don’t speak Lithuanian and I don’t know anything about Lithuanian probate law, although European law will make things easier.

Since Lithuania is a civil law country, I’m wondering if it would be possible to set up a transmortal or postmortal power of attorney to make things easier. Then the representative of the deceased user can access the account and close it without going through the formal inheritance paperwork.

So… does Lithuanian law allow post-mortal power of attorney?

(For those of you who live in common law countries: I’m aware that there is no such thing as a post-mortal or trans-mortal power of attorney … but that rule applies to common law jurisdictions only.)