How do beneficiaries gain access to a deceased member's Revolut account?

Thank you for your help, but I want to know what their procedure is in order to make it as easy as possible for my family to access my account on my death, no stress. So far the only way to contact Revolut is via in-app chat, which currently has a waiting time of two hours.

They could write to the company address, but that is so 19th century.