No, this is a user forum. You have to contact 
via in-app chat, twitter or facebook.
Why can’t hire some stuff that will check this forum regularly. Or at least they should add a sticky thread or some information on top of this page telling people what to do if they need official support (in case in-app chat is broken, they are locked out, victim of scammers, etc.)
Just approving posts and changing some logos on this page is a joke. Or does assist here via DM?