I made 2 international bank transfers:
First was executed 4 weeks ago and the beneficiary has not received yet the amount. On the chat I get just late and vague answers (from Gaurav). I don’t know where my money is , whats the status and when the transfer will be completed despite chasing Gaurav multiple times over the past weeks.
Second was executed 2 weeks ago and I got a notification today saying it was rejected without any explanation. I would like to know what was the issue?
I was wondering if there is an alternative way to contact Revolut and how can I complain about the customer service experience