homeaway


#1

I have tried to book an apartment in the eurozone and in homeaway payment section there’s no choice of currency. my address is in the UK.
In fact I clicked Pay and the payment was attempted from my £ account of my revolut card.
homeaway support said they would try charge in EURos.

Is there anything that can be done?


#2

Double check the transaction details within the Revolut app. Does it show a conversion from EUR? If not, the merchant charged you most likely in GBP.


#3

the attempt to charge appears in the list of transactions in the £ list, not in the EUR list.


#4

So it didn’t go thru?


#5

i had £0. yeah it was of course blocked.
I gather there’s nothing to do on revolut side, and homeaway online has no currency selection.
so i’ll just suffer the bad rate.


#6

You can check the declined payment. If it shows a conversion there, the attempt was made in a different currency than GBP. If it shows only the GBP amount, that’s most likely what the merchant tried to charge.


#7

both my € and £ are empty.
in the £ list, it showed:
Homeaway ________________________ --£517.48— : line crossing amount
26 June, 14:37: Insufficient balance €587.40

Does this mean the attempt was made first in the € account, and because it was empty, then a debit from the £ account was attempted?
There’s no entry in the € transaction list.


#8

Yes. The merchant tried to charge you in EUR.