Holding funds due to verify process


#1

My salary in on hold due to verification of the limit which is not even reached and would not be reached if I received my salary. It seems that verification process takes weeks, and you are holding funds for no reason. I could received my salary and then go trough verification, since as I was telling the limit would be close but not reached.


#2

this sucks… especially if you have loans which generate interest rate…


#3

I know what you say…@AndreasK can you help?


#4

Hi there. Please accept my apologies for the delay. I’ve passed this on to our support team and an agent will contact you as quick as possible via chat. Thanks for your patience!


#5

Hi, I am patiently waiting for the customer service to contact me.


#6