Hidden commission on currency exchange?

Hi,

At some point last Dec I noticed that the currency rate given as the current “market rate” is not quite the same as the Interbank rate. It even differs from the in-app chart. Like right now, for example, GBP/EUR exchange rate is 1.1976577 according to 1 GBP to EUR - British Pounds to Euros Exchange Rate and the in-app chart, but when you actually try to do the exchange the rate offered is 1.1973.

The difference seems to be consistent, it’s a normal working day and I’m not over the monthly exchange limit.

Does anyone have a similar experience? It would also be nice to hear from Revolut. The website still claims there are no mark-ups (What foreign exchange rate will I get? | Revolut Help Centre | Revolut)

2 Likes

Hi,
You want to buy or to sell GBP? Because it is a difference between them.
I made a test in Revolut app:
If I buy now in Revolut 100 GPB, I will pay 119.97 euro (exchange rate is 1.1997)
If I sell now in Revolut 100 GPB, I will receive 119.86 euro (exchange rate is 1.1986).

My understanding of Interbank rate is that there should be no spread between buy and sell prices.
But even if I’m wrong, I’m comparing Interbank rate for selling GBP (on xe.com and on Revolut chart which seems to agree with xe.com) with the actual price offered by Revolut for the same operation, and there is a difference (small, but consistent). I don’t think it was there before last Dec.
They claim to offer Interbank exchange rates, but it appears not to be the case now.