Helpdesk unresponsive all day


#1

I have been trying to contact the helpdesk since 8am this morning. No one is answering my urgent query, I have tried trying resolved and live agent to no avail. Could an agent please contact me.


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3