Helpdesk unresponsive all day


I have been trying to contact the helpdesk since 8am this morning. No one is answering my urgent query, I have tried trying resolved and live agent to no avail. Could an agent please contact me.


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.

closed #3