Help - Travelling and no longer have my English number


#1

I no longer have my English number and am currently in Australia. How can I access my account, which has money in?

Thanks


#2

Feel your pain! Same situation… following…


#3

Consult the FAQs or search this forum. They explain in the FAQs how to change the number when one does not have access to the old one that was used to set up the account.


#4

Thanks…i discovered that i could access support by requesting a verification code, waiting 30+ seconds, then clicking to say it didn’t arrive. Before that, i couldn’t access support! Thanks for the reply.


#5

I can help :slight_smile: DM us with your phone number associated wit your account.