Help! Ordering a physical card problem

I just logged in for the first time. My account is activated without a problem but I have 1 issue. When Im trying to order a physical card the system is not letting me to get the standard card for 5.99Euros. After I confirm the the delivery address , choose the global express delivery and press order card for free the system is telling to upgrade to premium with no other options. Any help pls?

The “free global express delivery” is only available for premium customers.

What happens if you choose a different delivery option? If you can’t try to log out and in again. Or delete and install the app again. (There was a bug but I believe it was fixed recently.)

Hey. It looks like you have managed to order a card :slight_smile: Please don’t hesitate to contact us if you have any further questions.

Have a great day.


Andreas K