Help, awaiting verification with my house deposit on hold!

I have been trying to get the limit lifted from 25k for a little while but all that keeps happening is I am passed around. I submitted payslips ect proving £45k income and already have 26k saved.
Waiting since 2nd may now since last comms with a 10k transfer in limbo too.

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Ahhh… the revolut freeze your money scam. That one really sucks.