Haven't received my card

Hi, I ordered a card a few days ago and was supposed to receive it the 9th, so 11 days ago.

I am a little concerned now about where my card is.

Moreover, I ordered it when I was in France but I am going to Canada in 2 days. I need my card for my travel in Canada…

Thanks in advance for your help.

Probably is lost.If you already transferred funds on it you should block it asap.