Get a statement without getting money


Hi!!Today I was trying to get some money from the cash point and I couldn’t get any money.I have tried again in the evening and I couldn’t,but later I received a statement how I got money from the ATM.What can I do to get back my money??


Hello @mirita :slight_smile:

There has been some major technical issues today. That money will be reimbursed to you account as soon as the problem is fixed :wink:

For more updated info, check Twitter:


Hey otra vez, @mirita :slight_smile:

Did you get your money back already? :money_with_wings:


Yes,I have got my money back.Thanks for the inconvenients I could provoke.


Hey @mirita :slight_smile:

Not at all! I’m glad everything’s back to normal :smile: