General questions regarding residency, and card on order


#1

Hello,

I am currently a resident of the UK, and am a German citizen.

I am looking at moving to New Zealand to live. Can i still keep my Revolut account?and continue to use your services?

I have also ordered the standard Visa card. Are there any policies on the optional name i can give it? i.e. No special characters, no harsh language etc etc

Many thanks
Alex


#2

Hi Alex

Thank you for contacting us.

Sure you can. You can give your cards a ‘tag’ to help you remember what they’re for. Please note, the tag will not be printed on your physical RevolutCard.


#3

Hi AndreasK

Thank you for your response.

So that would mean i would update my mail address details to my New Zealand
address if i decide to move there?

I was concerned, as i though that only EU residents can use your services.
Or this requirement is only for initially signing up?

Many thanks,
Alex


#4

You’re still an EEA and you have your account verified. However, in order to change the billing address you will need to provide us with a proof of address (in-app chat).


#5

As a German citizen, one does not loose German/EEA residency by moving abroad. :wink: