I topped my account last week but had to get extra verified. I sent all the docs now waiting ages to get my funds released.
It has been 7 days!! Its getting ridiculous and the chat support only says the case is being handled.
But how lobg can I wait, I have bills to pay, rates moved I am losing money evey day with this delay. Can please someone prioritize this??
Hey there. We’re really sorry to hear that. Our support team is receiving a high volume of requests at the moment. Rest assured, I’ve escalated your query and an agent will contact you shortly.