Free card offer does not exist


#1

Hello. I’ve just created my account and it is brand new. I have transfered funds to revoult, but do not have card yet. When I’ve tried to ordet one (physical), the free offer does not exist. Am I doing something wrong, or free card offer was excluded even for new users?


#2

The card itself is free. Shipping isn’t. (Your 1st virtual card would be without any costs.)

There were marketing campaigns in several markets a while ago, where the shipping fees were suspended for new users. That’s over now, I believe.


#3

Different for each country. In Norway you have to pay for the card, also virtual, but you can have it shipped for free.


#4

Even if it is the fist card and not a “spare” card?


#5

Yes. Just ordered the first for my wife😀


#6

No I am confused. You write “first”. But it wasn’t the first? :wink:


#7

Sorry, I helped my wife order her first (the first) card. So you don’t need to be confused. :joy: It was the same for me when I ordered the first.


#8

Sorry, my fault, you had to pay for the 1st card? That’s new. Interesting.


#9

But the delivery was free, and still is for the second as well. (And the virtual😜)


#10

For Premium users it’s free, for Standard you have to pay…


#11

Sure, that’s right. I believe shipping costs can differ from country to country. But the spare card fee does not.