Formal Complaint

Dear Revolut Team,

I would like to make a formal complaint about the time it is taking to reconcile a funds transfer from my customer to my Revolut account - below is a screenshot of the last interaction I had with your chat team - please could you investigate this urgently. Thank you.

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this is the classic example of death by been on someone’s queue.

please contact revolutapp on Twitter or Facebook and they will get someone on the chat for you

Not a lot of help for people that don’t use social media!

only to unstuck your chat session. you can also try sending a direct message to @AndreasK here

Hi there. As I can see our compliance team has responded and resolved your query. Please don’t hesitate to contact us if you have any further questions.

Have a great day.



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