Forgot password+impossible to reinitiate

Hello I contact you because I try for several hours now to recover my account. Here are the problems encountered:

  • Forgot my password
  • The last 4 digits of my revolute card to reinitiate the password doesn’t work
  • Account finish to be blocked
  • The assistance does not work: blank page.

So I created a second account to get help, which did not solve my problem.
It’s a vicious circle in which I am completely stuck.

I absolutely need this account because I only have this card for the next weeks.

Thank you in advance, truthfully yours

Kevin Cado

The four digits requested are the last 4 from your card used for top ups- NOT your Revolut card.
By opening a second account you may have created more difficulties but try inputting those digits into your original account request.

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The 4 digits are not from the Revolut card but from the last card you used to top-up your account.

2 Likes

I have kinda different problem, I sign out of app due to my phone problem, as I usually used touch id, i dont remember password and I changed phone number already so don’t know how to log in now, anyone had the problem?