hi, for my first payment… the payment was declined !!! Why???
Did you activate the card (chip + PIN payment before contactless). Do you see the payment in the transaction history? Did the app notification specify the reason?
i think, the card activated … there is no payment in the transaction history; and no reason specify
Was the payment with Pin&Chip?
The payment was with only pin
Ok could you please try to use your card to withdraw a small amount from an ATM?
i try again a payment contactless, and … yesss, it’s ok.
I will try monday a withdraw in an ATM; now, Bank in France, are close … and i cross my finger !!!
Keep up us posed
Did you mean this?
Goodmorninh any help
Card is activated, i have pin, i have app, i have recharged. I tried to made first payment 2 times in 2 different restaurant in brasil but dont work. I must be in europe ?
It has to be “chip & PIN” transaction (neither contactless nor magstripe)
Hi géolocalisation security ?
Enough money on your account? Best would be to ask an agent. We like to help you here but it’s a bit difficult as we don’t see the all the facts. Good Luck
Hello, you need to make a withdrawal to the distributor to activate the card