find my account

Hi, my account’s phone number has been canceled and I also changed my phone. So I cannot access my previous account, but I still have a physical revolut card and there are 10 pounds in the account. How can I get the account back?

It was discussed many times…
Install the app on a new phone, then tap “change number” on the welcome screen.

Hi there! Please check for outstanding updates in the App Store. Then you can follow the steps by tapping “Changed your phone number?” on the Welcome screen.

And then?

Type “live agent” as a message and you will get a hold of a real person :slight_smile:

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Were you able to change your phone number?

Yes, the problem has been done. Thanks!

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Awesome to hear that!