Failed to verify my authentication twice and and I'm feeling ignored :(


I’ve screwed up twice uploading my documents that could not be verified, and now they are just stuck there for quite some time: not being approved and not being rejected. I can’t resubmit my documents as well. It seems that I’m ignored on the App Support too. Is there anything that I can do to speed it up?


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.

closed #3