- Money got lost on Bank Transfer TOP UP -
On Friday 02.02.18 I transferred 500€ from a European bank to my Revolut Euro Account (own IBAN GB REVO) via SEPA.
Normally this way of topping up works well!
Unfortunately, this time money has not arrived yet!
The Chat Agent told me that there is currently an issue with other European banks populating the wrong Revolut BIC in the transfer process.
Interestingly, the European Bank I transferred the 500€ from did not stop the transfer from their side.
This means that the money must have landed somewhere right @revolut ?
I have now requested all information about this transfer from the Bank I sent the money from.
Hopefully, Revolut will then be able to locate my money!
How will @revolut solve such issues to guarantee to save SEPA Bank Transfer Top Ups?