Expiry date


#1

Morning! My Revolut card is due to expire the same month as I am travelling (August 2018) and I’m wondering if anyone knows if Revolut automatically replace your card or whether you have to order a new one? Any help would be really appreciated. Thank you.


#2

Hello : it’s like the top-up limit, just be proactive and request a new card :slight_smile:


#3

Yes thanks. I just didn’t know if they automatically sent a new one or not. Ta.


#4

I think they do ( check with them in-app :slight_smile: ) but since the expiration date is at the same time as your trip this is tricky :slight_smile:


#5

I have the same issue as mine expires in July when I am travelling. On the app I can only see an option to request a spare card for £5 which I presume would carry the same expiry date as my current card. I have contacted Revolut using in app help but have to wait 10 hrs for an agent. I will update this thread if I get answer.


#6

T&Cs, cardholder terms, when your card expires.

(No experience about this.)


#7

I have been told that I will receive a replacement card just before my current one expires…will update when it arrives.:+1:


#9

Hi Andy. Sorry I just saw this. Thanks so much fot letting me know what you found out buddy.


#10

Hi. Did you get a new card in time for your holiday. Same thing is going to happen to me soon. Card expires at the end of August and I go on holiday early September.


#11

No replacement received yet and now being told to order one which I will be reimbursed for…grrrr


#12

Hey. We go on holiday on 28th August and the card expires on the 31st. Haven’t received a new one as yet.


#13

I just ordered one in my partners name cos couldn’t be bothered waiting to see if they’d send one or not.


#14

I contacted Revolut via support on the app and they said I should order a new card through the app. They even credited me the normal new card charge and normal postage cost. Very happy with the response. Card due to arrive any day now.


#15

I’m wondering what will happen when revolut became a bank, do we have to order a new (free or not) to have a debit card?

Mine expires in October and I don’t like to change constantly cards. I hope that Revolut will become a bank until then.


#16

I think prepaid card magically cannot change in to debit card, so yes - if you will want debit card and revolut will offer them, you will need to change. But somehow I will doubt that these changes will happen in this year.


#17

Its also not certain that switching to debit cards with a different service code configuration is one of their priorities after obtaining the license. The official statement about this is noticeable vague: “maybe further down the line”.


#18

So new card and therefore new PAN? :man_facepalming::man_facepalming:


#19

You mean PIN? And you know, you can change that?


#20

No, I meant PAN, the card number.
That’s bad if you’ve stored your revolut card on several merchants, you have to go and update it.

Many issuers simply send a new card with the same card number, only updating the expiry date and CVC. I don’t understand why Revolut doesn’t do it considering card ranges do not abount and requesting new ones cost them money…


#21

Alright.

I understand your point, though personally I dont consider it such a hassle and as you pointed out yourself you’ll always have to update the card when you get a new one. Having a new number could be even considered more secure.