So over this weekend I flew in to Armenia, one of the first things I did was to withdraw some 50,000AMD, to my surprise the rate I got was 587.12AMD per £1, now I understand about mid rates and xe.com was displaying interbank mid rate of 619.51(use as ref.). I understand that there is a markup at the weekend, when the markets open on Sunday and to the last hour in a bit, the rates on Revolut were still around 587.
After speaking to CS about this saying there was something wrong with rate, and there is also an issue generating chart in the rates function, all they kept saying is, interbank rates and you use morning star. Hey I work in a fx, I get it, you are market making etc… Now I logged in again and the rates shown are 619.21 as time of typing this. Went back to CS and was told no issue, looking at charts of some providers and that pricing did not jump today from 587 to 619.
So, was there an issue or you guys just had bad liquidity and you market making decided to be very risk adverse to detriment of users. Which one is it?