Error occur, top-up debit


#1

Hi,

My current phone is an Samsung Galaxy SIII running under Android 4.3.
I have been trying some days now to top-up my account with Swedish Krona (SEK) using a Swedish master card (debit, Seb Bank).
It always end up with “an error occur” message, the transaction state is “stand-by” then it always moved to “cancelled”.
Any idea to fix this ?
Thanks,
Maurice


#2

Hi there. Did you try to get in touch with our in-app support team?