Error message whilst topping up


#1

I am trying to top up using a visa debit card I have registered. However, I keep getting an error message asking me to try again, but nothing works. How do I rectify this please?


#2

Hello there,

Have you tried to sign-out and then log-in the app?

Also, maybe try to remove and add again your VISA card to Revolut. :slight_smile:

Regards,
Julien.


#3

@Jenn9780 Are you somewhere with a stable connection?