Error Authorization error: please re-check your credentials


#1

Hi,

Samsung Galaxy S7 Android 7.0

When going to the Verify Identity, after choosing a country “Italy” and hitting Next I get the following error:

Error Authorization error: please re-check your credentials

I have enabled all the permissions to Revolut, tried again and still same error.


#2

Have you tried to log out and log back in? Maybe there is an issue with your login :man_shrugging:

Alternatively you can also try to reset the application. Only thing, make sure you have access to the phone number you signed up with as you will most likely receive a text message for confirmation.

Could you maybe post a screenshot?


#3

Sorry for the late reply. Thanks man, reinstalling the app did the trick.