Error Authorization error: please re-check your credentials

Hi,

Samsung Galaxy S7 Android 7.0

When going to the Verify Identity, after choosing a country “Italy” and hitting Next I get the following error:

Error Authorization error: please re-check your credentials

I have enabled all the permissions to Revolut, tried again and still same error.

Have you tried to log out and log back in? Maybe there is an issue with your login :man_shrugging:

Alternatively you can also try to reset the application. Only thing, make sure you have access to the phone number you signed up with as you will most likely receive a text message for confirmation.

Could you maybe post a screenshot?

2 Likes

Sorry for the late reply. Thanks man, reinstalling the app did the trick.