Enabled to link my existing Revolut card


#1

Hi, I recently tried to transfer money to my account on Revolut but when I opened the app, it made me redo the inscription process in which I had to give another phone number (from another country.) All of the sudden, my money has gone! I tried to link my existing card but it refuses unless I verify my account (which required at least a 10£ deposit.) Now that I’ve verified my account I still cannot link my existing card! Any solution to this problem? If I do, will it merge with the 10£ I’ve just put in? Thank you


#2

This is not a bug. Your phone number is your account identifier. You need to contact support to merge your two accounts.


#3

Uh oh! No worries, type ‘Live Agent’ via chat and an agent will be happy to help you change the phone number on your account. :slight_smile: