Duration of verification?


#1

Hello everyone,

Does anyone know how long the verification process is supposed to take? I’ve done the same thing for airbnb before and it was pretty much instant. But it’s been 1-2 days and I’m not sure what’s happening.


#2

Hey @Revolut2 :slight_smile:

It should not last more than a few days (ideally hours). You might want to send a message to the support team on Twitter to see if they can speed things up:


#3

Just checked the app again and now it’s been “blocked for security reasons”. I’ll send a tweet to them though. Thanks! :slight_smile:


#4

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#5

Thanks - an agent got in touch with me on Tuesday via the app and sorted everything out :slight_smile: