Documents review


#1

Hi there. This is the first time I write something here so I really hope I am doing it correctly. I sent my documents yesterday night and apparently they have not been reviewed yet. How long does it usually takes?

EDIT

I was told I would have been contacted hours ago but this never happened. What should I do? I am waiting for the review of my documents since 24 hours more or less.


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3