Disblock the application "Please help us to keep your account safe"


#1

Hi,

I’ve recently toped-up my account but now the application is blocked with the following message “Please help us to keep your account safe”. The thing is that I really need to be able to use my account today. And the support isn’t answering anymore.

I would appreciate a quick help.

Thank you a lot.

Best,
Yolann


#2

Hello @yolann :slight_smile:

If you’re in a hurry, it might be useful to try to reach the support team through Twitter :slight_smile:
:bird: https://twitter.com/Revolutapp

Or, maybe, wait for a moderator to reach you here in the forum
:wink: