Différence between what it remain on my Revolut account and the balance between my expenses and my top-up


#1

Hello,

I’ve used Revolut for the first time while a trip in Florida two weeks ago.

I’ve top up my account with 1 900 € during my trip, and I’ve expensed 2 043,77 $, which Revolut convert in 1 869,38 €.

Thus, it must remain on my Revolut account 30.62 € but Revolut android app shows 4.04 €.

I don’t really understand where are the 26.58 € missing.

Thank you very much for your help,


#2

It is probably due to a rejected transaction which has not reversed yet. You may try logging out and back in. If that doesn’t help, you should contact an in-app support team as the rejected transactions are normally reversed within 10 days.