Didnt't get my Money


#1

Hi,

at the 27th of december 2017 I did the Top up with Bank Transfer. Unfortunately the money never transfered to my account. Is there en Email where I can send my payment info? or someone who could reach the Lloyds Bank?

Thanks
Danielle


#2

I have the same issue. Top-up with bank transfer on the 3rd and the funds aren’t in yet. I also contacted support on revolut app and they said (yesterday) they’re looking into it. The problem hasn’t been solved yet. Maybe someone here can give us an answer.

Thanks


#3

My Problem got solved now thanks!


#4

Hi there. Did you try to reach out our in-app support team?


#5

Hi. Yes, i did. They say they’re working on this. For 3 days, and still saying this. I checked with my bank and all things are ok on my end. It’s been a week since the transfer was processed and it doesn’t seem quite right. what to do ? who can i contact? thanks


#6

Have you sent a screenshot of your payment info? That’s how it worked out for me!


#7

Yes i did. They said they would add that file to my case, nothing more.