Didn't receive my card


#1

Hi!

I ordered my card on 31 Oct and I still havn’t received it. Can you check it? I need it at the end of this week.

I would order now by the express method, but I don’t even have a guarantee that it will get here!

Thanks!


#2

Oh no! Sorry to hear about that. Please shoot me a DM so that I can look into this.

Best,

Jessica


#3

Are you able to get in touch with us so that we can help?


#4

I and my friend we have the same issue.

We have order card on 12.02.2018 till now 27.04.2018 didn’t receive them from our accounts was discounted 6 EUR amount for delivery and two and half month cards are on the way.

I see that incident was closed without any answer. This is not normal . If you need some more details please contact me.


#5