Details of my virtual card


#1

Continuing the discussion from Can't see details of my virtual card:

I still can’t use my virtual card. I still see stars - ******* instead number, date and cvv. User redi say that I didn’t verify my account yet. But I send photo of my ID and my selfie. Also, I made my first transaction of my physical card using PIN code. So how can I more verify myself?


#2

@AndreasK



#3

Ok, You’ve sent the photo and selfie, but what is the status? You can see it in “verification and limits”


#4

In my Profile/Verification and limits - there is only circle. Inside circle - amount of my money I transfer to my Revolut account and below my yearly limit. That’s all. Nothing more.


#5

In Poland basic limit (before verification) is about 1000 PLN, after verification- about 60 000 PLN.
So if yours is more than, lets say, 4 000 EUR (or equivalent) it should be ok. BTW. have you verified your topup card?


#6

Yea, I have yearly limit 60 000 PLN. If you ask about “topup card” - I think it’s verified card. The card is on list when I would like transfer money to Revolut.


#7

Try to log out and then back in again. That might update the missing card details.


#8

Maybe but there is warning, that during logout it will remove all my data. I don’t want it. Is there any other way?


#9

after log in- all data will be restored


#10

Yes, after log-in I can see detail of my virtual card. Thank you guys!


#11