Deposit Mexico Need My Money Back

#1

Hye, So I rent a scooter in Cozumel (Mexico) on Saturday (18/08/2018).
They took a caution (=deposit) of 300€ for the assurance in my revolut card. Few minutes after a saw a debit operation in my account.
On sunday I gave their back the scooter and they said me that all was good. They told me that I will receive my moneyback on monday. But they didn’t do it because they don’t no if the money is blocke or is Charge
i dont khnow how to see a difference between deposit and charge in the application.
Can you help me faster ,I leave Mexico in 2 days…

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#2

As a general rule, never use debit cards (any) for guarantee deposits.

The transaction shows Pending or Completed?

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