Delivery address input issues


#1

I’m trying to setup my delivery address for the physical card that should be different from what Revolut has on file for me (the one I have on my profile). It might be important to note that delivery address would be in a country different from my permanent address.

There are two issues I’m facing:

  • The app could not find any addresses for my UK postal code for whatever reason. Therefore, I tried to add it manually, but Address line 2 appears to copy everything I put on Address line 1. See attached screenshot.
  • Furthermore, after completing all address info, the “Continue” button remains inactive, and I cannot step forward.

    Edited: added better screenshot

#2

Hi there. Are you in the latest version of the app?


#3

According to Google Play, there are no updates available. My version is 4.13.1, according to the Application data.


It’s in Hungarian, but the version should be recognizable.


#4

Hmm! Thank you for checking this. Our tech team will investigate what’s going on.


#5

I would like to provide further feedback, as I just received my corporate cell phone that is an iPhone. Everything works out of the box, none of the issues exist.


#6

So the issue was related with your Android? What model was it?


#7

It’s a Samsung Galaxy A5 (2016), also known as SM-A510F running Android 7.0.


#8

FWIW, I just noticed a similar issue when adding a benificiary, when I entered in the mobile number it copied the data to the email field below.


#9

Hey guys! This has been resolved. Please update your app to 4.14V :slight_smile: