Delays in limit verifications


#1

My wife and I have been waiting a week for our documents to be reviewed and have twice tried the support route but after getting past the first human support person we’ve heard nothing from the verification team. We are about to head off to australia for five months so need this reviewed so we know we can use Revolut. Is there anything we can do to expedite


#2

Hi there.

I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter!

Best,

Andreas K.


#3

Pls I need to close my account and my money returned to my card and I also need to cancel the card I ordered. I have been waiting for a live agent for more than 15 hours. I am not happy about your level of service and I want absolutely nothing to do with Revolut. Pls close my account ASAP and refund my money to my account . It’s should be £200 . Thanks


#4

I’ll need the phone number linked to your account, could you please send it via DM?