Third week in a row I have had declined transactions at random with funds available. When you message they almost never respond.
So far I have had to abandon a trolley full of shopping at the supermarket, and cancel my trip today because I couldn’t buy a ticket with the card in the train station and had to rearrange appointments. sketchy issues on the app. Transactions not updating, They have deactivated chat support and it isn’t loading properly so you can’t even speak to anyone to get it sorted.
And they want you to PAY for premium. Outrageous.
It was great for a while but What do you do when you can’t even get an explanation or call someone? I’m assuming the fact that support is deactivated is due to overload of complaints.