My card was declined, yesterday, in two places I commonly use it. Within 5 hours of contacting support it was concluded that my card was faulty and a free replacement was on its way. Impressed by service, my high street bank only guarantees a reply within 24 hours. Thank you Katarzyna.
That’s great! We’re happy you’ve managed to order your replacement and hope you get to use it very soon
Congratulations again, replacement card ordered by standard delivery and arrived 36 hours later. 10/10 .