Declined Purchase


My card was declined, yesterday, in two places I commonly use it. Within 5 hours of contacting support it was concluded that my card was faulty and a free replacement was on its way. Impressed by service, my high street bank only guarantees a reply within 24 hours. Thank you Katarzyna.


That’s great! We’re happy you’ve managed to order your replacement and hope you get to use it very soon :+1::+1:


Congratulations again, replacement card ordered by standard delivery and arrived 36 hours later. 10/10 :r:.