Declined Payment?


#1

I have approximately £4000 on my card following a holiday (where the card worked fine). I’ve returned back to the UK a couple of weeks ago and tonight just tried to use my card to buy some tickets on viagogo (in GBP) for just over £2000 but my payment was declined. Any idea why this is? Very frustrating that I can’t use my own funds for a purchase!


#2

@Chinabean Very sorry for the inconvenience! There could be a number of reasons for the card to decline, can you please reach out to us via support chat so we can take a look into your account and investigate this?