I tried to make a withdrawal of around £125 from a ATM machine abroad, the transaction was declined but the money I had in my account was taken even though I never got any cash out the machine and shows declined on my revolut statement yet shows in my monthly spending , I contacted support at the time and was told that I had to wait 10 days for the money to show back on my account.
It’s been 11 days today and the £125 is still not showing…
I still don’t understand how when I got a declined ATM withdrawal why the funds don’t just show in my account and are held for a long period of time. Say if I use any bank card and not pre paid and a transaction is declined the money isn’t then sucked from my account for such a long time, it’s still there like nothing happened yet with Revolut have to wait how many days?
Please can someone look into this and sort this out.