I signed up as a new customer yesterday. I found it very hard to get clear information about the product from the pre-sales channel - they just told me to install the app.
They insisted on me depositing money before I could order a card. Only after that did they reveal that the “free” card has a minimum cost of £5 - you have to pay to be able to use the service.
When I tried to withdraw my money they insisted that I had to send them some sensitive identity documents, and they will now not confirm that they have destroyed these.
These guys are awful. I am invoking my right under the distance selling regulations to cancel the card order, will try to get all my money back. I just don’t trust Revolut.