Debit card top up and fee charge


#1

I used my debit card to do the first 10€ top up to get my physical card and I was surprisinlgy charged with a 0,10€ fee.


#2

That means the card is being treated as a credit card, charging you a 1% fee. Please reach out on support chat and we can review this with you.


#3

That would be great, if it wasn’t that I’ve been in the chat for 1.5hours getting only bot answers.


#4

Hello, I experienced the same drawback of 1% fee as I used a Eurocard Master Card. The funny thing is that my friend using a credit card has no fee when topping up. Is there a special procedure ?

Is Revolut considered as a bank outside the Euro zone : if it is, it means that each time I top up, my credit card will add an additional commission of 2% for currency change. Which is another drawback : 3% total fee from my point of view.

And since 1 hour, no answer from mobile support chat.


#5

UK is part of SEPA, but not of Euro zone. But you can top up your Revolut account in EUR to avoid exchange fees.