Customer Support Issues


#1

Been waiting 2 days for a response to a question about my account. I am now on holiday with no way of getting euros other than my Revolut card, which I cannot add funds to, or taking money from an ATM using lloyds card, which will be a rip-off.

Some sort of holding message on the chat would be useful. Rather than left hanging.

Hoping Revolut sorts this. Have high hopes for the company and their project. But without Customer support, they are doomed to fail.

Will update with progress, hopefully!


#2

Try catch’em on Twitter or Facebook (I suggest Twitter). You can ask for help @AndreasK too


#3

I’ve now waited over two weeks - every day I try again. Not so sure that Revolut is the answer. The support/helpbis terrible.


#4

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


#5