Crypto Staking leads to app crash on iOS 17.4

I already reported the bug and problem through customer service.
Since then there’ve been another two updates of the iOS App.
Unfortunately there’s still no fix.

When trying to stake Crypto and proceed with it the app just crashes immediately.

Is there anything I can help to make sure this gets fixed faster?

BTW: Reinstalling the App does not work!

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Hello @vossi :wave:,

Welcome to our community. Sad to hear about the problem you’re facing. :frowning_face:

May I know have you cleared the cache & cookies? :thinking:

SG | Community Team

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Just removed and cleared all data.
No change at all unfortunately.

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Have you tried to uninstall the app, and install it again directly from the App store? :eyes:

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iPhone restarted multiple times as well. All steps combined as well. No change. Still not working

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Sure already done twice. No change

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@vossi We just double-checked, and it looks like this is an issue that has been raised with our tech team already, and they are looking into fixing it :toolbox:

We will update you when we know more :pray:

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Just received a response from Tech team,

The problem seems to be that my iPhone system language was set to English US;
Once the language is set to English UK everything works properly.

Thanks :slight_smile:

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Happy to hear that it got solved @vossi :star:

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