credit cards/debit cards charged; account blocked


#1

revolut is charging me on either debit or credit card used to top up my revolut account. the amounts introduced for settlement are 1.4-1.9% higher than the amounts asked to load the revolut account. also, now, when I wanted to transfer the exchanged amounts. the account was blocked.

bad experience till now.


#2

Is that your case?
Top-up

Bank Transfer
Free
Debit card
Free
Credit Card
Free
Please note that if you top up with a card that has not been issued within the EEA (e.g. a US based card) or you top up with a commercial card then we may charge a small fee just to cover our costs.


#3

no. romania is part of eea. then, i do not know what is a commercial card. I am an individual, and I used my personal debit and credit card issued by a Romanian bank.


#4

So, I can tell that on this forum some users are reporting that their “gold cards” are seen as a commercial cards.
So, IMO the best idea is to ask in-app support for help…


#5

thank you and best regards