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Original Post: Como consigo tirar foto de documentos de identificação dá sempre erro

Translated Post: How can I take a photo of identification documents? It always gives an error


Hello @carlarocha :wave:,

Welcome to our community. Sorry to hear that you are unable to verify your identification documents. Requirements for document:

  • Take a clear picture of your identity document, where every single detail is readable and not blurry
  • Turn flash off to avoid glare on your documents
  • Make sure the details on your Revolut profile match the details on your legal document
  • Select the correct document type and take pictures of both sides
  • Submit pictures of the actual document taken in the moment (live-picture) - we do not accept pictures of a picture, copies, pictures from gallery or scans

Please check our FAQ links related to this:

SG | Community Team

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