Create Account Issue


Hi there,

I’m a UK citizen currently living in Australia and would like to create an account so I can send money between UK and Aus.

Can you please let me know how I can sign up?


Hi there.

Thank you for contacting us.

You will nee to sign up using a UK phone number & address, as our services are not yet available to non-eea.


I’ve tried signing up with my UK number (+44) and family home address, however I keep receiving the message ‘Sorry, our service is not available in your country’, after it asks to create the 4 digit passcode.

Any ideas? Is it also Geoblocked or something?


Hi @justinh,

I’ve been in touch via DM about this.