Country limitation - complaint


#1

How come you allowed me to sign up & top up with a Swiss email, Swiss home address, Swiss credit card only to tell me when I ask for your card that your service is not available in my country ??? Money back time I guess? Thanks


#2

Hi! The card should become available in Switzerland during the following weeks :slight_smile:


#3

@jgrange Hey there! Very sorry for the inconvenience. We suspended Swiss users a while back completely, but now have allowed them to have an account with us minus being able to order a card. This is something we’re working on and should be resolved soon as @c0stin mentioned!